Choosing the best shipping software system is a really important decision! Here are a few tips that will help you make the right choice!
If you are having troubles choosing the right shipping software for you, your business and your customers, you are in the right place.
First of all, allow us to say that you are not the only person out there who is having a tough time deciding and choosing a shipping software, there are a lot of people who are having the same problem. Second of all, you have nothing to worry about, as we are here to help you out.
There are a few really important questions you need to ask when choosing the best shipping software:
- Does the shipping solution offer a complete track-and-trace option externally and internally and does it allow order visibility to the buyer? The customer should be able to check the package status, as well as, its final destination.
- The information technology is really important. You need to ask how intuitive the user interface is?
- What technology or devices you need to accommodate things such as weighing scales, barcode reading, automation, and etc.
- What are integration demands for your WMS, ERP, and OMS system?
- What reports are at your disposal when it comes to audit and analytics? Also, make sure to ask – What other data is free to use?
- Does the shipping solution offer and support multi-carton orders? (these orders require different shipping carriers, as well as, different service levels)
- How to shipping software updates really work? Are there any new system features and releases updates automatically?
- Does the shipping solution handle both local and international shipping? Can the software support international carriers?
- What feature, option or functionality can be added to help your business grow and change? Are there any extra costs you should know about?
- What about the support? Is it 24/7? How can you get in touch with the support team in case you are experiencing a certain trouble?
According to experts, one of the best ways to manage your shipping online and deal with the continual increase of shipping costs is through choosing a highly functional shipping software system. Ask these questions when choosing a possible shipping solution provider and the answers to these questions will lead you to the best shipping software for you and your customers.
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